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Careers

Title: Office Administrator
Based at: Spinlock USA Inc, Newport, Rhode Island
Position Status: Full Time Exempt
Salary: Dependent on experience and qualifications, please specify in application

About Spinlock USA:

Spinlock USA is a small marketing office located in Newport, RI that manages all the corporate functions for the Spinlock brand in the Western Hemisphere. Spinlock produces a range of hardware and soft goods sold to the leisure and commercial marine markets as well as many industrial applications. Our customers range from mega yachts and race boat programs to the largest big box store chains. We export throughout the Caribbean and South America from our location here in Rhode Island. Spinlock USA was incorporated in 2011 and UK parent company in 1968. Spinlock designs and manufactures its own products in the UK.

 

We are looking for an organised person who enjoys learning and is happy to converse with colleagues both here and in UK and customers and suppliers over the phone, video call, email and face to face. Full training will be given. This is a great opportunity to develop your skills and join a friendly team. We have strong systems and procedures in place for all tasks.

Job purpose:
To support the day to day running of the Spinlock USA office.

Key responsibilities and accountabilities:

1. Daily office tasks – mail, bank, etc as needed

2. Maintain Office Environment

3. Keep track of office and warehouse inventory and daily shipping needs

4. First point of contact with telephone

5. All Sales order processing

6. AP and AR functions

7. Liaise with UK office regarding stock, sales orders and bookkeeping

8. Maintain High Level of Spinlock Service including same day turnaround on inquiries

9. Share customer information with wider Team, focusing on additional sales opportunities

Full training and support will be given.

Minimum Requirements of the Applicant:

1. High School Diploma or equivalent, College Degree preferred
2. Extreme attention to detail with computer processing and accounting
3. Ability to multitask in a fairly high paced environment and prioritize tasks as needed
4. Proficiency with Microsoft suit of products including Outlook, Excel, Teams and all basic computer functions
5. Sailing experience beneficial but not required
6. Experience with a high level EPR systems and 3rd party EDI programs a plus
7. Bi/Multi-Lingual preferred (Spanish and/or Portuguese)

Additional Expectations:
A qualified candidate will be expected to learn about Spinlock products including technical information and practical applications. Some travel and work over weekends to support shows and training may be required, international potentially (a maximum of 15 days per year once fully trained, with plenty of notice given).

Please reply directly to the careers@spinlockusa.com email address with a Cover Letter and Resume to be considered. We are looking to fill this position quickly and will be conducting virtual interviews to start then may request and in person follow up keeping within State of RI and CDC guidelines pertaining to Covid-19 safety.


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Why work for Spinlock?

There are lots of reasons to work for Spinlock, you’ll meet some great people, progress on your career development and be rewarded for your contribution to our success. We are a small friendly team located in a great place to work.

Our Values

A certain type of person works for Spinlock, one who strives to be the best they can be and help drive innovation, quality and customer service, through team work.

Inspiration – generating new ideas to fulfil market needs by approaching from different angles, to excite and educate our customers, enthuse people and enhance our business. Being at the forefront of technological advance and changing perceptions.

Innovation – focusing on continuous improvement, pushing boundaries and encouraging thinking outside of the box.
Integrity – doing the right thing, not the easy thing; building trust and reinforcing our reputation. 

In Touch – understanding what’s important to our customers, our employees and our Distribution network. Forming and retaining strong links with industry formal bodies, clubs and networks. We are proud to share information with all our employees and hold regular all Company gatherings.

Continual Improvement – we strive to make the place we work the best it can be. We are continually reviewing how the site and systems work for us and make sure they fit the changing demands of the Company and set our standards high. When you walk in to any of our sites we want you to be impressed and all to be proud. 

Training

At Spinlock we enjoy nurturing people and expanding their skills, we allow employees to grow and fulfil their potential. We run a full induction process and support learning through ongoing in-house training and coaching as well as external courses and appraisal process.


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Benefits

Remuneration – We regularly check our salaries against other companies to make sure we’re competitive and keeping up with changes in the market. We look to review your basic pay every year, plus we offer extra performance rewards to recognise individual achievements. When we do well financially, we want our people to feel the benefit too. So we have a discretionary bonus scheme on offer that rewards our employees for helping us to reach our goals. We also offer Long Service Awards.

Employee discount – You’ll get a discount on Spinlock purchases for you and your own family and friends.  We also work hard to secure discounts for employees from Island companies. Employees have access online (through our Health Cash Plan) to discounts and savings on over 100 high street names and days out.

Holidays – We offer you 22 days holiday, plus bank holidays (8 days) and a minimum of 2 extra days to cover our Christmas shutdown from 24 December to 2 January. So that’s a minimum of 32 days per year! Obviously, if you work part-time this will be pro-rated.

Pension – Nowadays, we’re all aware of how important it is to save for retirement. At Spinlock, we want to help you along the way. This is why we offer an excellent Defined Contribution pension plan that qualifies under Auto-enrolment regulations, where if you contribute the Government set minimum or more of your pay Spinlock will contribute 4%. Conditions apply with increasing minimum contributions as per Auto-enrolment regulations.

Life Assurance – From day one, you’ll receive life assurance cover to the value twice your annual gross salary. Conditions apply.

Heath & Wellbeing – At Spinlock your wellbeing is a big priority, and we want you to be the best you can be. That’s why we provide all staff with a Health Cash Plan that provides assistance towards covering everyday health care costs and a wellbeing website with top tips and health guides, to keep you fighting fit. Conditions apply (taxable benefit). You will have access to a counselling line. We provide an in-house qualified Mental Health First Aider. We provide a free to access Well Being library. There is flexibility for your working day through Annualised hours or TOIL earned (conditions apply). We run an Employee to Employee Recognition Scheme.

Community – When you join, you’ll have the opportunity to volunteer for one day at a charity of your choice every 12 months paid. Employees are able to nominate a charity, group or project (based locally) for Spinlock and the Spinlock Team to support. 

Location – Spinlock’s Head Office and Production facility is based in Cowes, the home of yachting. Our head office is in an enviable position overlooking the Solent and two minutes from the town. The Production site sits in a quiet area with excellent facilities with easy access to a food store. The Island is renowned for its watersports, beaches, countryside and festivals. There are great reliable regular links to the Mainland and we are 2 hours from London.

Entertainment – At Spinlock we enjoy getting together for social events such as BBQ’s in the Summer. We hold a Christmas Party every December for all employees and their partners and supply food, drinks and entertainment. The team like to take part in social sporting events.

We are team players, sometimes working long days and weekends, so you need to be flexible. We don’t want to let our colleagues down. We count on our employees’ ability to always provide great customer service at a high technical level to every one of our customers; even after 10 hours on your feet at one of the Trade Shows we exhibit at or after an extended shift during our peak periods. Punctuality and meeting deadlines is very important within our close team.

Our brand is built on quality, innovation, outstanding performance and most importantly the people that drive this; our employees. All our employees are our ambassadors

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